Our Service Department
Whether you are experiencing the woes of a virus or spyware infection, or your computer just needs a little TLC, our friendly and knowledgeable service staff are here to help you.
Encode has been offering reliable service to both residents and businesses in Simcoe County and Muskoka since 1988 even if the equipment was purchased elsewhere!
Nick Tod
Attention Business Owners:
Designing a new building and requiring a network installation? Or maybe having troubles downloading your e-mail on your existing network? No matter what the requirements we will always greet you with a smile and the expertise needed to complete your request.
We don't limit ourselves to our products but hold a wide variety of knowledge that will help serve your business no matter where the product came from.
Whether you need an on-site service call or in-store service and support for your workstation computers, servers, or business network, we are here to assist you. We understand that there is more to lose then downtime when productivity is priority for your business.
We understand the importance of your computer in your daily life as well as what the absence of one. With our 24 to 48 hour service repair turn around on most repairs you will have your machine working better then new.
Residential Neighbours:
As fellow computer owners we can relate to how much personal information can be stored on your machine. Pictures from family events, documents, e-mails, and contacts may be irreplaceable but to the big companies these are acceptable losses. Fortunately we refuse to follow that standard. We understand that those personal files are the essential ones and data integrity is our number one priority.
We do everything possible to keep your data intact. A machine can be repaired or replaced but your memories cannot. Even if your machine has no power or gives a blue screen we STILL may be able to recover your information.
Valued Customers:
Please feel free to send us an e-mail at service@encode.com or nick@encode.com
or call us at 705.327.7628.